Welcome to Ashley Lupin Dentist.

We are a general family practice, providing a comprehensive professional dental service, at convenient times to suit you. The Practice is committed to delivering a high quality, affordable, clinical and cosmetic dental service.

We provide various treatments from routine dental examinations and dental hygiene scale and polishes, pain emergencies, fillings, dentures, teeth whitening, crowns, dental implants and smile makeovers.

We are passionate about preventive dentistry and therefore encourage routine dental examinations and hygiene visits offering, diet advice and brushing techniques… for both adults and children.

We understand that some patient’s may suffer with anxiety when visiting the dentist and hope we can make visits less stressful. If you are anxious, let us know, so we can help you. We like our clients to take an active role in their treatment, so please feel free to ask all the questions you need to – they are your teeth after all!

We are also very much inclined towards Reduce-Recycle-Reuse. We have taken quite a few steps in the Practice which you can read under the name Go Green on our page.

The Practice

There are 6 part time dentist and one full time dental therapist, so you will always see the same professionals. We have six dental treatment rooms at the practice; both are equipped with latest technology. We only use the leading dental materials so you can feel reassured that we do not compromise on quality. With rigorous cross infection prevention (sterilisation and decontamination) in a pleasing environment, you can relax in the chair!

Ashley Lupin  is conveniently located on the High Street (Next to school uniform). Parking can be found immediately outside SIR John Hawkins car park,Chatahm Railway station car park,Pentagon car park, You will be sent a text message including few forms please try and fill them before you come to the practice. On arrival you will find disinfectant as well as mask at the
entrance.

We have a toilet for patients which is located on the first floor. We have Finance option available as well as monthly payment plan available. About our team You can find it on our website

Opening Hours:
MONDAY 9.00am – 1.00pm LUNCH 2.00pm-05.00pm
TUESDAY 9.00am – 1.00pm LUNCH 2.00pm-05.00pm
WEDNESDAY 9.00am – 1.00pm LUNCH 2.00pm-05.00pm
THURSDAY 9.00am – 1.00pm LUNCH 2.00pm-05.00pm
FRIDAY 9.00am – 1.00pm LUNCH 2.00pm-05.00pm
SATURDAY 09.00am – 13.00pm
There is always a message service on the main telephone line when we are closed or
extremely busy.

Cancellation Policy
Please give at least 48 business hours’ notice if you need to cancel your appointment, otherwise you may incur a fee.
If your appointment time becomes inconvenient for you, we are always happy to change it if you provide us with two business days’ notice. This allows us to schedule in a patient who may be in urgent need of our care.

Dental Emergencies
24/7 Emergency Service 01634890300

The dentist will undoubtedly always try to see patient’s in pain during working hours. We have time allocated for emergency appointments throughout the day; these are available to both registered and non-registered patients. Call between 08.45 and
15.00 and we will do our best to see you on the day.

For dental emergencies and urgent symptoms should Crane Dental be un-contactable:
Telephone the DentaLine Call Centre on 01634 890300

Courtesy Appointment Reminders
We operate an automated appointment reminder system either by voice to your normal land phone or voice/text message to your mobile phone. Please give your permission and indicate your preferred contact method which is located on your
Dental History Form. However, whichever method you choose it can be changed or cancelled at any time.

Complaints Procedure
In this practice, we take complaints very seriously and try to ensure that all our patients are pleased with their experience of our service.

Please contact the Practice Manager if you wish to complain about any aspect of the service you have received. A copy of our complaints handling procedure is available upon request.

Privacy
The practice has adopted the following principles of confidentiality:
• Personal information about a patient is confidential in respect of that patient and to those providing the patient with health care;
• It should only be disclosed to those who would be unable to provide effective care and treatment without that information (the need to know concept); and
• Such information should not be disclosed to third parties without the consent of the patient except in certain specific circumstances described in our privacy policy.

How we use your Health Record leaflet, Freedom of Information Act 2000 leaflet, Privacy Policy, Data Protection Policy, Code of Conduct are available upon request.